# ‘AI clog’: UK public bodies battle onslaught of chatbot-generated complaints

- Source: Guardian World
- Published: 2026-11-08T08:00:36+00:00
- Category: World
- Original: https://www.theguardian.com/technology/2026/nov/08/ai-clog-public-bodies-local-authorities-onslaught-chatbot-generated-correspondence
- Canonical: https://groundlevelnews.com/story/ai-clog-uk-public-bodies-battle-onslaught-of-chatbot-generated-complai-f22d83/

MPs, local authorities, lawyers, schools and more are receiving floods of grievances, requests and legal challenges, often complex to read and respond to “It started as a trickle in 2024 and now it’s an onslaught.” Hollie Wickens, a senior caseworker in a Labour MP’s office, is explaining the daily reality of dealing with surging volumes of artificial intelligence-generated correspondence. “Half t

_Ground Level News shows a short summary only; the full article and all rights belong to Guardian World._