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Business

Five9 to Acquire Level AI, Advancing AI-Powered CX Platform

Source: Business Wire ·
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The Quick Take

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN) (“Five9”), provider of the Genius CX Platform, today announced that it has entered into a definitive agreement to acquire Level AI, an AI-native platform for the entire customer journey. The acquisition will augment key capabilities for Five9 with Level AI’s native AI applications for CX that improve agent performance, automate more cu

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