# Genesys Expands Forward-Deployed Engineering to Speed Time to Value for Agentic CX

- Source: Business Wire
- Published: 2026-11-05T13:00:00+00:00
- Category: Business
- Original: http://www.businesswire.com/news/home/20261105664484/en/Genesys-Expands-Forward-Deployed-Engineering-to-Speed-Time-to-Value-for-Agentic-CX/?feedref=JjAwJuNHiystnCoBq_hl-WsGkFyUNMTSNrPsg57HLEqqcp-o_pnudlUwsb5apQ1S4gUE65BTfjH3-pSuqdv0gW3cb3F4oTIgUqCPafFkgu5AneicJQDNboWvodvG82E0
- Canonical: https://groundlevelnews.com/story/genesys-expands-forward-deployed-engineering-to-speed-time-to-value-fo-c30121/

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global leader in agentic orchestration for customer experience (CX), today announced the expansion of its forward-deployed engineering (FDE) capabilities to help enterprises operationalize agentic AI across the customer experience. Genesys FDE teams work alongside customers on high-value agentic AI use cases, combining CX expertise, technical depth and t

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