# The Why Forcing Employees to Smile Actually Makes Them Angrier

- Source: Inc.com
- Published: 2026-10-20T20:21:40+00:00
- Category: Tech
- Original: https://www.inc.com/nick-hobson/the-why-forcing-employees-to-smile-actually-makes-them-angrier/91423009
- Canonical: https://groundlevelnews.com/story/the-why-forcing-employees-to-smile-actually-makes-them-angrier-869ec8/

In 1998, Safeway forced clerks into a “smile school.” New research reveals why mandatory positivity and forced smiles actually backfire and hurt morale.

_Ground Level News shows a short summary only; the full article and all rights belong to Inc.com._