# What a day in customer service looks like — as AI changes everything

- Source: CNBC
- Published: 2026-10-24T05:00:01+00:00
- Category: Markets
- Original: https://www.cnbc.com/2026/10/24/ai-customer-service-jobs-work.html
- Canonical: https://groundlevelnews.com/story/what-a-day-in-customer-service-looks-like-as-ai-changes-everything-da3684/

Customer service can be a "really, really difficult job." Will AI make it easier — or cause even more headaches?

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