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Sunday, October 25, 2026Updated 18:59 UTC

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AI Is Making Employees More Important, Not Less

Source: Forbes · Oct 25, 2026 12:00 UTC

Close-up of supercomputer cabinet panels in a NASA data center — File photo NASA / Dominic Hart · Public domain · Source

The Quick Take

Read about how AI is changing customer service, why human agents matter more than ever, and how to balance automation with empathy and great CX.

Read the full story at Forbes

Ground Level News gathers headlines from public news feeds. This page shows a short summary only; the full article and all rights belong to Forbes.