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Wednesday, October 28, 2026Updated 00:28 UTC

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SSA touts shorter wait times as its digital-first approach meets union pushback

Source: Federal News Network · Oct 27, 2026 22:53 UTC

Aerial view of the Pentagon in Arlington, Virginia — File photo Carol M. Highsmith / Library of Congress · Public domain · Source

The Quick Take

SSA reports faster service and historic productivity gains, but its largest union says workers are falling behind.

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